Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSVOLVO2013XC60 FWD L6-3.2L VIN 94 B6324S4REPAIR AND DIAGNOSISRELAYS AND MODULESRELAYS AND MODULES - CRUISE CONTROLCRUISE CONTROL MODULETECHNICAL SERVICE BULLETINSCUSTOMER INTERESTINSTRUMENTS - ACC DISABLED DURING QUEUE ASSIST
2013 Volvo XC60 FWD L6-3.2L VIN 94 B6324S4
Instruments - ACC Disabled During Queue Assist
2013 Volvo XC60 FWD L6-3.2L VIN 94 B6324S4SECTION Instruments - ACC Disabled During Queue Assist
Technical Journal
TITLE:
ACC disabled during Queue Assist
CAR MARKET:
United States
ISSUING DEPARTMENT:
Technical Service
REF NO:
TJ 27229
ISSUE DATE:
YEAR
2013
MONTH
01
DAY
07
PARTNER:
3 US 7510 Volvo Cars North America
FUNC DESC:
Collision avoidance
FUNC GROUP:
3872
"Fixed Right - First Time"
Attachment
Vehicle Type
CSC Customer Symptom Codes
DTC Diagnostic Trouble Codes
Text
ACC = Adaptive Cruise Control
FSM = Forward Sensing Module
DESCRIPTION:
Customers may complain of a fault in the ACC which occurs during the Queue Assist function. The fault causes the cruise control to cancel and not be available for the remainder of the drive cycle; it is available again after restarting the vehicle. The driver is indicated of the fault by a warning chime and the text message "Cruise control unavailable".
SERVICE:
For customer complaints of the above symptom, first secure that the latest FSM SW is installed by attempting/performing an FSM Upgrade. Then download additional FSM software:
- S80 and XC70: 31400158.
- S60 and XC60: 31400159.
VSTG OPERATION NUMBER:
36004-2: Software control module downloading, see VSTG
TITLE:
ACC disabled during Queue Assist
CAR MARKET:
United States
ISSUING DEPARTMENT:
Technical Service
REF NO:
TJ 27229
ISSUE DATE:
YEAR
2013
MONTH
01
DAY
07
PARTNER:
3 US 7510 Volvo Cars North America
FUNC DESC:
Collision avoidance
FUNC GROUP:
3872
"Fixed Right - First Time"
Attachment
Vehicle Type
CSC Customer Symptom Codes
DTC Diagnostic Trouble Codes
Text
ACC = Adaptive Cruise Control
FSM = Forward Sensing Module
DESCRIPTION:
Customers may complain of a fault in the ACC which occurs during the Queue Assist function. The fault causes the cruise control to cancel and not be available for the remainder of the drive cycle; it is available again after restarting the vehicle. The driver is indicated of the fault by a warning chime and the text message "Cruise control unavailable".
SERVICE:
For customer complaints of the above symptom, first secure that the latest FSM SW is installed by attempting/performing an FSM Upgrade. Then download additional FSM software:
- S80 and XC70: 31400158.
- S60 and XC60: 31400159.
VSTG OPERATION NUMBER:
36004-2: Software control module downloading, see VSTG
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.