Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSVOLVO2013XC60 FWD L6-3.2L VIN 94 B6324S4REPAIR AND DIAGNOSISPOWERTRAIN MANAGEMENTCOMPUTERS AND CONTROL SYSTEMSTECHNICAL SERVICE BULLETINSALL TECHNICAL SERVICE BULLETINSINFOTAINMENT SYS - SENSUS DOWNLOADING PROBLEMS
2013 Volvo XC60 FWD L6-3.2L VIN 94 B6324S4
Infotainment Sys - Sensus Downloading Problems
2013 Volvo XC60 FWD L6-3.2L VIN 94 B6324S4SECTION Infotainment Sys - Sensus Downloading Problems
Technical Journal
TITLE:
Sensus Downloading Problems
CAR MARKET:
United States
ISSUING DEPARTMENT:
Technical Service
REF NO:
TJ 26525
ISSUE DATE:
YEAR
2012
MONTH
10
DAY
31
PARTNER:
3 US 7510 Volvo Cars North America
FUNC DESC:
Media, Navigation and
Communication
FUNC GROUP:
3900
Attachment
Vehicle Type
CSC Customer Symptom Codes
DTC Diagnostic Trouble Codes
Text
ICM - Infotainment Control Module
IAM - Integrated Audio Module
ECU - Electronic Control Unit*
DESCRIPTION:
We have received reports about Sensus downloading problems.
Often you will receive an error message such as:
"A fault occurred during download due to the PIN for opening the ECU being incorrect.
The error occurred while trying to download to ICM (61)"
The reason for this is that either ICM and/or IAM are not responding, as both ICM and IAM are involved in ALL downloads to the Sensus system.
SERVICE:
We have developed two new software part numbers to "reset" the ICM and to set it into downloading status. If you encounter problems with a Sensus download (upgrade or reload), then try to download the applicable software part (SP) numbers below first, and then reorder and try to download the upgrade or reload you were trying to perform again.
S60/XC60: SP 31295485
S80/XC70: SP 30775474
VEHICLE REPORT:
Please submit a Technical Helpdesk Vehicle Report in TIE if you still can not download after performing the procedure above. Use function group 3900.
VSTG OPERATION NUMBER:
Software Control Module Downloading 36004-2
*For the purposes of this document, "ECU" refers to an Electronic Control Unit which is identified in the fault text.
TITLE:
Sensus Downloading Problems
CAR MARKET:
United States
ISSUING DEPARTMENT:
Technical Service
REF NO:
TJ 26525
ISSUE DATE:
YEAR
2012
MONTH
10
DAY
31
PARTNER:
3 US 7510 Volvo Cars North America
FUNC DESC:
Media, Navigation and
Communication
FUNC GROUP:
3900
Attachment
Vehicle Type
CSC Customer Symptom Codes
DTC Diagnostic Trouble Codes
Text
ICM - Infotainment Control Module
IAM - Integrated Audio Module
ECU - Electronic Control Unit*
DESCRIPTION:
We have received reports about Sensus downloading problems.
Often you will receive an error message such as:
"A fault occurred during download due to the PIN for opening the ECU being incorrect.
The error occurred while trying to download to ICM (61)"
The reason for this is that either ICM and/or IAM are not responding, as both ICM and IAM are involved in ALL downloads to the Sensus system.
SERVICE:
We have developed two new software part numbers to "reset" the ICM and to set it into downloading status. If you encounter problems with a Sensus download (upgrade or reload), then try to download the applicable software part (SP) numbers below first, and then reorder and try to download the upgrade or reload you were trying to perform again.
S60/XC60: SP 31295485
S80/XC70: SP 30775474
VEHICLE REPORT:
Please submit a Technical Helpdesk Vehicle Report in TIE if you still can not download after performing the procedure above. Use function group 3900.
VSTG OPERATION NUMBER:
Software Control Module Downloading 36004-2
*For the purposes of this document, "ECU" refers to an Electronic Control Unit which is identified in the fault text.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.