Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
SYS.OK|MANUAL.DB● LIVE
HOMESERVICE MANUALSVOLKSWAGEN2004JETTA SEDAN (9M2) L4-2.0L (AVH)REPAIR AND DIAGNOSISTECHNICAL SERVICE BULLETINSALL TECHNICAL SERVICE BULLETINSNAVIGATION RADIO - RADIO REPAIR PROGRAM
2004 Volkswagen Jetta Sedan (9M2) L4-2.0L (AVH)
Navigation Radio - Radio Repair Program
2004 Volkswagen Jetta Sedan (9M2) L4-2.0L (AVH)SECTION Navigation Radio - Radio Repair Program
91 10 07
March 18, 2010
2022888
Vehicle Information
Condition
Bosch Navigation Radio Repair Program
Technical Background
To provide a low cost alternative to purchasing a new remanufactured navigation radio. The following complaints can be repaired by Bosch locally without purchasing a remanufactured radio.
Note:
This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.
^ Broken rotary knobs
^ Peeling or damaged fascia and buttons
^ Damaged LCD display
^ Damaged CD mechanism
Production Solution
Not applicable
Service
Navigation Radio Serviced
Additional Information
^ Make sure navigation radio is securely wrapped to avoid shipping damage
^ Include a clear description of the customer complaint
^ Unit will be shipped back within 2 business days upon receipt of the unit
^ Ground shipping is standard. Contact Bosch via the phone numbers below for faster shipping estimates
U.S. Bosch Contact Information
Phone: 800 266-2528
Email: BoschElectronicServices@us.bosch.com
Ship To:
Robert Bosch LLC
Car Multimedia
2800 S. 25th Avenue
Broadview, IL 60155-4594
Canada Bosch Contact Information
Phone: 888 689-4429
Email: BoschElectronicServices.Canada@us.bosch.com
Ship To:
Morgan Technology Inc.
4 - 160 Matheson Blvd. E.
Mississauga, ON L4Z 1V4
Canada
Warranty
Note:
This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.
Required Parts and Tools
Not applicable
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.
March 18, 2010
2022888
Vehicle Information
Condition
Bosch Navigation Radio Repair Program
Technical Background
To provide a low cost alternative to purchasing a new remanufactured navigation radio. The following complaints can be repaired by Bosch locally without purchasing a remanufactured radio.
Note:
This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.
^ Broken rotary knobs
^ Peeling or damaged fascia and buttons
^ Damaged LCD display
^ Damaged CD mechanism
Production Solution
Not applicable
Service
Navigation Radio Serviced
Additional Information
^ Make sure navigation radio is securely wrapped to avoid shipping damage
^ Include a clear description of the customer complaint
^ Unit will be shipped back within 2 business days upon receipt of the unit
^ Ground shipping is standard. Contact Bosch via the phone numbers below for faster shipping estimates
U.S. Bosch Contact Information
Phone: 800 266-2528
Email: BoschElectronicServices@us.bosch.com
Ship To:
Robert Bosch LLC
Car Multimedia
2800 S. 25th Avenue
Broadview, IL 60155-4594
Canada Bosch Contact Information
Phone: 888 689-4429
Email: BoschElectronicServices.Canada@us.bosch.com
Ship To:
Morgan Technology Inc.
4 - 160 Matheson Blvd. E.
Mississauga, ON L4Z 1V4
Canada
Warranty
Note:
This is only to be used for repairs outside of warranty. Vehicles under warranty need to follow the Direct Exchange Process.
Required Parts and Tools
Not applicable
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information.
RENDER: 1.0x
NO RELATED
Recommended Tools & Savings
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Affiliate disclosure: We may earn a commission at no extra cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.