How To Proceed With Troubleshooting [09/2022 - ]: Procedure

2025 Toyota Sequoia CapstoneSECTION Procedure
  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    HINT: 

    • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
    • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
    • The following 5 items are important points for problem analysis:
      What Vehicle model, system name
      When Date, time, occurrence frequency
      Where Road conditions
      Under what conditions? Driving conditions, weather conditions
      How did it happen? Problem symptoms

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. PRE-CHECK 
    1. Measure the auxiliary battery voltage with ignition switch off.

      HINT: 

      If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

      Standard voltage

      11 to 14 V

    2. Check the fuses and relays.
    3. Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the GTS, check that the CAN communication system is functioning normally.

      Refer to DIAGNOSIS SYSTEM [09/2022 - ]

      OK

      CAN communication system is functioning normally.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO CAN COMMUNICATION SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - 09/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2024 - ]

    Result: 

    OK 

    See step  5

  5. CHECK FOR DTCs* 
    1. Check for DTCs.

      Body Electrical > Front Radar Sensor > Trouble Codes 

    2. Make a note of any DTCs that are output.

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DTC CHART 

    Result: 

    See step  6

  6. CHECK VEHICLE CONTROL HISTORY (RoB)* 
    1. Using the GTS, check for vehicle control history (RoB).

      Body Electrical > Front Radar Sensor > Utility 

      Tester Display
      Vehicle Control History (RoB)
    2. Record any output vehicle control history (RoB).

      Result

      Result Proceed to
      Vehicle control history (RoB) codes are not output A
      Vehicle control history (RoB) code X2026 is output B
      Vehicle control history (RoB) codes other than X2026 are output C

    Result: 

    GO TO SYMPTOM SIMULATION 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

    Result: 

    GO TO VEHICLE CONTROL HISTORY (RoB) (X2026) 

    Refer to VEHICLE CONTROL HISTORY (RoB) [09/2022 - ]

    Result: 

    See step  7

  7. RECONFIRM VEHICLE CONTROL HISTORY (RoB)* 
    1. Using the GTS, clear the vehicle control history (RoB).

      Body Electrical > Front Radar Sensor > Utility 

      Tester Display
      Vehicle Control History (RoB)
    2. Using the GTS, check for vehicle control history (RoB).

      Body Electrical > Front Radar Sensor > Utility 

      Tester Display
      Vehicle Control History (RoB)

      Result

      Result Proceed to
      Vehicle control history (RoB) codes are not output A
      Vehicle control history (RoB) codes are output B

    Result: 

    GO TO SYMPTOM SIMULATION 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]

    Result: 

    GO TO VEHICLE CONTROL HISTORY (RoB) 

    Refer to VEHICLE CONTROL HISTORY (RoB) [09/2022 - ]

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.