Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
How To Proceed With Troubleshooting [09/2022 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
HINT:
- In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
- Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
- The following 5 items are important points for problem analysis:
What Vehicle model, system name When Date, time, occurrence frequency Where Road conditions Under what conditions? Driving conditions, weather conditions How did it happen? Problem symptoms
Result
Proceed to NEXT Result:
NEXT
See step 3
- PRE-CHECK
- Measure the auxiliary battery voltage with ignition switch off.
HINT:
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Standard voltage
11 to 14 V
- Check the fuses and relays.
- Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with ignition switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Using the GTS, check that the CAN communication system is functioning normally.
Refer to DIAGNOSIS SYSTEM [09/2022 - ]
OK
CAN communication system is functioning normally.
Result
Proceed to OK NG
Result:
NG
GO TO CAN COMMUNICATION SYSTEM
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - 09/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2024 - ]
Result:
OK
See step 5
- Using the GTS, check that the CAN communication system is functioning normally.
- CHECK FOR DTCs*
- Check for DTCs.
Body Electrical > Front Radar Sensor > Trouble Codes
- Make a note of any DTCs that are output.
Result
Result Proceed to DTCs are not output A DTCs are output B
Result:
B
GO TO DTC CHART
Result:
A
See step 6
- Check for DTCs.
- CHECK VEHICLE CONTROL HISTORY (RoB)*
- Using the GTS, check for vehicle control history (RoB).
Body Electrical > Front Radar Sensor > Utility
Tester Display Vehicle Control History (RoB) - Record any output vehicle control history (RoB).
Result
Result Proceed to Vehicle control history (RoB) codes are not output A Vehicle control history (RoB) code X2026 is output B Vehicle control history (RoB) codes other than X2026 are output C
Result:
A
GO TO SYMPTOM SIMULATION
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]
Result:
B
GO TO VEHICLE CONTROL HISTORY (RoB) (X2026)
Refer to VEHICLE CONTROL HISTORY (RoB) [09/2022 - ]
Result:
C
See step 7
- Using the GTS, check for vehicle control history (RoB).
- RECONFIRM VEHICLE CONTROL HISTORY (RoB)*
- Using the GTS, clear the vehicle control history (RoB).
Body Electrical > Front Radar Sensor > Utility
Tester Display Vehicle Control History (RoB) - Using the GTS, check for vehicle control history (RoB).
Body Electrical > Front Radar Sensor > Utility
Tester Display Vehicle Control History (RoB) Result
Result Proceed to Vehicle control history (RoB) codes are not output A Vehicle control history (RoB) codes are output B
Result:
A
GO TO SYMPTOM SIMULATION
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2022 - ]
Result:
B
GO TO VEHICLE CONTROL HISTORY (RoB)
- Using the GTS, clear the vehicle control history (RoB).
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.