Entry Lock Function does not Operate Using Close & Lock Function [12/2022 - ]: Procedure

2025 Toyota Prius Plug-In Hybrid XSE PremiumSECTION Procedure
  1. CHECK VEHICLE CONTROL HISTORY (ROB) 
    1. Enter the following menus: Body Electrical / Smart Key / Utility / Vehicle Control History (RoB).

      Body Electrical > Smart Key > Utility 

      Tester Display
      Vehicle Control History (RoB)
      AUTO ENTRY WIRELESS OPERATION HISTORY (OPEN/CLOSE)

      Parameter Name Content
      Back Door Lock & Close signal Certification ECU (smart key ECU assembly) confirmed the back door lock and close signal.
      AUTO ENTRY LOCK (INACTIVE)

      Parameter Name Content
      No PBD Lock or Close Operation (Key Detected Inside Vehicle) Power back door close and lock function did not operate due to electrical key transmitter sub-assembly in cabin.
      No PBD Lock or Close Operation (Power Switch on (IG) or on (ACC)) Power back door close and lock function did not operate due to ignition switch turned to ACC or ON.
      No PBD Lock or Close Operation (Operation Conditions Not Met) Power back door close and lock function did not operate due to operating conditions not met.

      Result

      Result Proceed to
      Not output A
      "Back Door Lock & Close signal" is output B
      "No PBD Lock or Close Operation (Key Detected Inside Vehicle)" is output C
      "No PBD Lock or Close Operation (Power Switch on (IG) or on (ACC))" is output
      "No PBD Lock or Close Operation (Operation Conditions Not Met)" is output

    Result: 

    See step  4

    Result: 

    GO TO OPERATION CHECK (POWER BACK DOOR CLOSE AND LOCK FUNCTION). Refer to  OPERATION CHECK [12/2022 - ] 

    Result: 

    See step  2

  2. CHECK FOR DTC 
    1. Check for DTCs.

      Body Electrical > Smart Key > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [12/2022 - ] 

    Result: 

    See step  3

  3. CHECK FOR DTC 
    1. Check for DTCs.

      Body Electrical > Back Door > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO POWER BACK DOOR SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - 03/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2023 - ] 

    Result: 

    See step  4

  4. CHECK POWER BACK DOOR CLOSE AND LOCK OPERATION 
    1. Open the back door with the electrical key transmitter sub-assembly outside of the vehicle.
    2. While carrying the electrical key transmitter sub-assembly, press the door control switch assembly and check that the back door closes automatically and then locks.

      HINT: 

      If the door control switch assembly is pressed by a hand which is also holding the electrical key transmitter sub-assembly, the electrical key transmitter sub-assembly may not be detected as in the exterior detection area and the power back door close and lock function may not operate.

      GTY1124634Courtesy of © TOYOTA, LICENSE AGREEMENT TMS1002
      *1 Door Control Switch Assembly

      The illustrations shown are examples only.

      Result

      Result Proceed to
      Power back door close and lock function operates normally A
      Power back door close and lock function does not operate normally B

    Result: 

    USE SIMULATION METHOD TO CHECK. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - ] 

    Result: 

    See step  5

  5. CHECK VEHICLE CONTROL HISTORY (ROB) 
    1. Enter the following menus: Body Electrical / Smart Key / Utility / Vehicle Control History (RoB).

      Body Electrical > Smart Key > Utility 

      Tester Display
      Vehicle Control History (RoB)
      AUTO ENTRY WIRELESS OPERATION HISTORY (OPEN/CLOSE)

      Parameter Name Content
      Back Door Lock & Close signal Certification ECU (smart key ECU assembly) confirmed the back door lock and close signal.
      AUTO ENTRY LOCK (INACTIVE)

      Parameter Name Content
      No PBD Lock or Close Operation (Key Detected Inside Vehicle) Power back door close and lock function did not operate due to electrical key transmitter sub-assembly in cabin.
      No PBD Lock or Close Operation (Power Switch on (IG) or on (ACC)) Power back door close and lock function did not operate due to ignition switch turned to ACC or ON.
      No PBD Lock or Close Operation (Operation Conditions Not Met) Power back door close and lock function did not operate due to operating conditions not met.

      Result

      Result Proceed to
      Not output A
      "Back Door Lock & Close signal" is output
      "No PBD Lock or Close Operation (Key Detected Inside Vehicle)" is output B
      "No PBD Lock or Close Operation (Power Switch on (IG) or on (ACC))" is output
      "No PBD Lock or Close Operation (Operation Conditions Not Met)" is output

    Result: 

    GO TO POWER BACK DOOR SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [12/2022 - 03/2023]  , or refer to  HOW TO PROCEED WITH TROUBLESHOOTING [03/2023 - ] 

    Result: 

    GO TO OPERATION CHECK (POWER BACK DOOR CLOSE AND LOCK FUNCTION). Refer to  OPERATION CHECK [12/2022 - ] 

RENDER: 1.0x

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Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
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