DTC U0300-57: Internal Control Module Software Incompatibility Invalid / Incompatible Software Component [10/2022 - 11/2023]: Procedure

2025 Toyota Highlander XLE, FWDSECTION Procedure
  1. CONFIRM MODEL 
    1. Choose the model to be inspected.

      Result

      Result Proceed to
      for HV Model A
      for Gasoline Model B

    Result: 

    See step  5

    Result: 

    See step  2

  2. CHECK FOR DTCs 
    1. Check for DTCs of hybrid control system.

      Powertrain > Hybrid Control > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO HYBRID CONTROL SYSTEM 

    for 2WD: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023]

    for AWD: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2019 - 11/2023]

    Result: 

    See step  3

  3. CHECK FOR DTCs (HEALTH CHECK) 
    1. Check for DTCs.
    2. Turn the ignition switch off.

      OK

      DTCs indicating a vehicle information mismatch with that of the hybrid vehicle control ECU are not output by any ECU other than the forward recognition camera.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE HYBRID VEHICLE CONTROL ECU. Refer to  REMOVAL [10/2022 - 11/2023] 

    Result: 

    OK 

    See step  4

  4. READ VALUE USING GTS 
    1. Read the Data List according to the display on the GTS.

      Chassis > Front Recognition Camera > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      HV Equipped Information Vehicle information (conventional/hybrid) stored in forward recognition camera Non-HV / HV Non-HV: Conventional vehicle
      HV: Hybrid vehicle
      -

      Chassis > Front Recognition Camera > Data List 

      Tester Display
      HV Equipped Information

      HINT: 

      • If the vehicle information stored in the forward recognition camera is different from the actual vehicle specifications, the vehicle information stored in the forward recognition camera may be incorrect. Replace the forward recognition camera.
      • If the vehicle information stored in the forward recognition camera matches the actual vehicle specifications, the installed hybrid vehicle control ECU is incompatible. Replace the hybrid vehicle control ECU.

      Result

      Result Proceed to
      Vehicle information stored in forward recognition camera and actual vehicle specifications do not match A
      Vehicle information stored in forward recognition camera and actual vehicle specifications match B

    Result: 

    REPLACE FORWARD RECOGNITION CAMERA. Refer to  REMOVAL [09/2020 - 11/2023] 

    Result: 

    REPLACE HYBRID VEHICLE CONTROL ECU. Refer to  REMOVAL [10/2022 - 11/2023] 

  5. CHECK FOR DTCs 
    1. Check for DTCs of SFI system.

      Powertrain > Engine > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output A
      DTCs are output B

    Result: 

    GO TO SFI SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2022 - ] 

    Result: 

    See step  6

  6. CHECK FOR DTCs (HEALTH CHECK) 
    1. Check for DTCs.
    2. Turn the ignition switch off.

      OK

      DTCs indicating a vehicle information mismatch with that of the ECM are not output by any ECU other than the forward recognition camera.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    REPLACE ECM. Refer to  REMOVAL [10/2022 - 11/2023] 

    Result: 

    OK 

    See step  7

  7. READ VALUE USING GTS 
    1. Read the Data List according to the display on the GTS.

      Chassis > Front Recognition Camera > Data List 

      Tester Display Measurement Item Range Normal Condition Diagnostic Note
      HV Equipped Information Vehicle information (conventional/hybrid) stored in forward recognition camera Non-HV / HV Non-HV: Conventional vehicle
      HV: Hybrid vehicle
      -

      Chassis > Front Recognition Camera > Data List 

      Tester Display
      HV Equipped Information

      HINT: 

      • If the vehicle information stored in the forward recognition camera is different from the actual vehicle specifications, the vehicle information stored in the forward recognition camera may be incorrect. Replace the forward recognition camera.
      • If the vehicle information stored in the forward recognition camera matches the actual vehicle specifications, the installed ECM is incompatible. Replace the ECM.

      Result

      Result Proceed to
      Vehicle information stored in forward recognition camera and actual vehicle specifications do not match A
      Vehicle information stored in forward recognition camera and actual vehicle specifications match B

    Result: 

    REPLACE FORWARD RECOGNITION CAMERA. Refer to  REMOVAL [09/2020 - 11/2023] 

    Result: 

    REPLACE ECM. Refer to  REMOVAL [10/2022 - 11/2023] 

RENDER: 1.0x

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.