Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Problem Symptoms Table [12/2024 - ]
- If the power window regulator motor assembly has been replaced with a new one, initialize the power window control system.
- If the main body ECU (multiplex network body ECU) is replaced, refer to Registration.
for HEV Model: Refer to REGISTRATION [11/2022 - ]
for Gasoline Model: Refer to REGISTRATION [11/2022 - ]
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | Link |
|---|---|---|
| Driver side power window does not operate with power window master switch | Proceed to "Driver Side Power Window does not Operate with Power Window Master Switch" | Refer to Driver Side Power Window does not Operate with Power Window Master Switch [11/2022 - ] |
| Front passenger side power window does not operate with front passenger side power window switch | Proceed to "Front Passenger Side Power Window does not Operate with Front Passenger Side Power Window Switch" | Refer to Front Passenger Side Power Window does not Operate with Front Passenger Side Power Window Switch [11/2022 - ] |
| Rear power window LH does not operate with rear power window switch LH | Proceed to "Rear Power Window LH does not Operate with Rear Power Window Switch LH" | Refer to Rear Power Window LH does not Operate with Rear Power Window Switch LH [11/2022 - ] |
| Rear power window RH does not operate with rear power window switch RH | Proceed to "Rear Power Window RH does not Operate with Rear Power Window Switch RH" | Refer to Rear Power Window RH does not Operate with Rear Power Window Switch RH [11/2022 - ] |
| Power window inching function operates during driver side power window up operation (approximately 0.4 seconds) | Power window regulator motor assembly (for driver door) | Refer to REMOVAL [11/2022 - ] |
| Power window inching function operates during front passenger side power window up operation (approximately 0.4 seconds) | Power window regulator motor assembly (for front passenger door) | Refer to REMOVAL [11/2022 - ] |
| Power window inching function operates during rear power window LH up operation (approximately 0.4 seconds) | Power window regulator motor assembly (for rear LH door) | Refer to REMOVAL [11/2022 - ] |
| Power window inching function operates during rear power window RH up operation (approximately 0.4 seconds) | Power window regulator motor assembly (for rear RH door) | Refer to REMOVAL [11/2022 - ] |
| Power window temporarily does not operate | Temporarily overheating of the power window regulator motor assembly | - |
| Check the installation condition of the power window components (Power window regulator motor assembly, front door window regulator sub-assembly, door glass, door glass run, etc.) |
- |
| Symptom | Suspected Area | Link |
|---|---|---|
| Driver side power window auto up / down function does not operate with power window master switch (manual up / down function is normal) | Proceed to "Driver Side Power Window Auto Up / Down Function does not Operate with Power Window Master Switch" | Refer to Driver Side Power Window Auto Up / Down Function does not Operate with Power Window Master Switch [11/2022 - ] |
| Front passenger side power window auto up / down function does not operate with front passenger side power window switch (manual up / down function is normal) | Proceed to "Front Passenger Side Power Window Auto Up / Down Function does not Operate with Front Passenger Side Power Window Switch" | Refer to Front Passenger Side Power Window Auto Up / Down Function does not Operate with Front Passenger Side Power Window Switch [11/2022 - ] |
| Rear power window LH auto up / down function does not operate with rear power window switch LH (manual up / down function is normal) | Proceed to "Rear Power Window LH Auto Up / Down Function does not Operate with Rear Power Window Switch LH" | Refer to Rear Power Window LH Auto Up / Down Function does not Operate with Rear Power Window Switch LH [11/2022 - ] |
| Rear power window RH auto up / down function does not operate with rear power window switch RH (manual up / down function is normal) | Proceed to "Rear Power Window RH Auto Up / Down Function does not Operate with Rear Power Window Switch RH" | Refer to Rear Power Window RH Auto Up / Down Function does not Operate with Rear Power Window Switch RH [11/2022 - ] |
| Symptom | Suspected Area | Link |
|---|---|---|
| Remote up / down function does not operate (Can be operated via the power window switch of any door) | Proceed to "Remote Up / Down Function does not Operate" | Refer to Remote Up / Down Function does not Operate [11/2022 - ] |
| Symptom | Suspected Area | Link |
|---|---|---|
| Auto up operation does not fully close power window (jam protection function is activated) | Proceed to "Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated)" | Refer to Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated) [09/2021 - ] |
| Symptom | Suspected Area | Link |
|---|---|---|
| Auto down operation does not fully open power window (catch protection function is activated | Proceed to "Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated)" | Refer to Auto Down Operation does not Fully Open Power Window (Catch Protection Function is Activated) [09/2021 - ] |
| Symptom | Suspected Area | Link |
|---|---|---|
| All door glasses remain operational after approximately 45 seconds have elapsed since the ignition switch was turned off, or all door glasses are not operational after the ignition switch is turned off. | Front door courtesy switch circuit | Refer to Front Door Courtesy Switch Circuit [11/2022 - ] |
| Main body ECU (multiplex network body ECU) | Refer to REMOVAL [11/2022 - ] | |
| The driver door glass remains operational after approximately 45 seconds have elapsed since the ignition switch was turned off, or the driver door glass is not operational immediately after the ignition switch is turned off. | Perform initialization (driver door) | Refer to INITIALIZATION [09/2021 - ] |
| Power window regulator motor assembly (for driver door) | Refer to REMOVAL [11/2022 - ] | |
| The front passenger door glass remains operational after approximately 45 seconds have elapsed since the ignition switch was turned off, or the front passenger door glass is not operational immediately after the ignition switch is turned off. | Perform initialization (front passenger door) | Refer to INITIALIZATION [09/2021 - ] |
| Power window regulator motor assembly (for front passenger door) | Refer to REMOVAL [11/2022 - ] | |
| The rear door glass RH remains operational after approximately 45 seconds have elapsed since the ignition switch was turned off, or the rear door glass RH is not operational immediately after the ignition switch is turned off. | Perform initialization (rear RH door) | Refer to INITIALIZATION [09/2021 - ] |
| Power window regulator motor assembly (for rear RH door) | Refer to REMOVAL [11/2022 - ] | |
| The rear door glass LH remains operational after approximately 45 seconds have elapsed since the ignition switch was turned off, or the rear door glass LH is not operational immediately after the ignition switch is turned off. | Perform initialization (rear LH door) | Refer to INITIALIZATION [09/2021 - ] |
| Power window regulator motor assembly (for rear LH door) | Refer to REMOVAL [11/2022 - ] |
HINT:
Refer to Operation Check for the operation conditions of the functions after the ignition switch is turned off.
Refer to OPERATION CHECK [09/2021 - ]
| Symptom | Suspected Area | Link |
|---|---|---|
| All power windows do not operate with driver side door key cylinder or wireless transmitter | Proceed to "All Power Windows do not Operate with Driver Side Door Key Cylinder or Wireless Transmitter" | Refer to All Power Windows do not Operate with Driver Side Door Key Cylinder or Wireless Transmitter [11/2022 - ] |
| Symptom | Suspected Area | Link |
|---|---|---|
| Power windows cannot be operated via the suggestion service function | Meter / gauge system | Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2022 - ] |
| Main body ECU (multiplex network body ECU) | Refer to REMOVAL [11/2022 - ] |
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.