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Auto Up Operation does not Fully Close Power Window (Jam Protection Function is Activated) [09/2021 - ]: Procedure
- CHECK PROBLEM SYMPTOMS
- Check whether the jam protection function malfunctions while performing the auto up function.
Refer to OPERATION CHECK [09/2021 - ]
Result
Result Proceed to The jam protection function malfunctions and the door glass does not fully close. A The jam protection function malfunctions and the door glass fully closes. B
Result:
B
USE SIMULATION METHOD TO CHECK
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2021 - ]
Result:
A
See step 2
- Check whether the jam protection function malfunctions while performing the auto up function.
- PERFORM INITIALIZATION (APPLICABLE LOCATION)
- Perform initialization of any power window regulator motor assembly which did not fully close.
Refer to INITIALIZATION [09/2021 - ]
- Check whether the jam protection function malfunctions while performing the auto up function.
Refer to OPERATION CHECK [09/2021 - ]
OK
The jam protection function does not malfunction.
Result
Proceed to OK NG
Result:
OK
END (PROBLEM DUE TO INITIALIZATION FAILURE)
Result:
NG
See step 3
- Perform initialization of any power window regulator motor assembly which did not fully close.
- VISUAL INSPECTION TO CHECK INSTALLATION CONDITION
- Check that the components related to the power window (door glass, glass runs, power window regulator, door panels, etc.) are installed correctly.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
NOTE:- There is no deformation, distortion, looseness, or damage to the installed components.
- If there is damage, perform a replacement.
OK
Correctly installed.
Result
Proceed to OK NG
Result:
NG
INSTALL PARTS CORRECTLY
Result:
OK
See step 4
- Check that the components related to the power window (door glass, glass runs, power window regulator, door panels, etc.) are installed correctly.
- CHECK DOOR GLASS SLIDING MOVEMENT
- Remove the bolt of the door glass and check that the door glass slides smoothly without being caught when it is moved up and down by hand.NOTE:
- The door glass fits with the glass run without improper contact or deformation.
- Foreign matter is not caught in the glass run.
- The glass run is not misaligned.
- The door belt moulding or door inner glass weatherstrip is not caught.
- The glass is not tilted and does not catch.
OK
The door glass slides smoothly without being caught when it is moved up and down by hand.
Result
Proceed to OK NG
Result:
NG
See step 8
Result:
OK
See step 5
- Remove the bolt of the door glass and check that the door glass slides smoothly without being caught when it is moved up and down by hand.
- CHECK DOOR WINDOW REGULATOR WITH MOTOR ASSEMBLY OPERATION (APPLICABLE LOCATION)
- Remove the door glass sub-assembly.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Check operation (for Driver Door)
- Connect the multiplex network master switch assembly connector.
- Turn the ignition switch to ON.
- Operate the driver door switch of the multiplex network master switch assembly and check that the door window regulator with motor assembly (for driver door) operates smoothly.
OK
Operates smoothly without being caught.
- Check operation (except Driver Door)
- Connect the power window regulator switch assembly or rear power window regulator switch assembly connector.
- Turn the ignition switch to ON.
- Operate the power window regulator switch assembly or rear power window regulator switch assembly and check that the door window regulator with motor assembly operates normally.
OK
Operates smoothly without being caught.
Result
Proceed to OK NG
Result:
NG
See step 11
Result:
OK
See step 6
- Remove the door glass sub-assembly.
- PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY
- Remove the door window regulator with motor assembly.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Remove the power window regulator motor assembly.
for Front Door: Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
for Rear Door: Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
- Check that the door window regulator sub-assembly is not deformed or distorted.
OK
No deformation or distortion.
Result
Result Proceed to OK A NG (A jam protection function malfunction occurs at the driver door.) B NG (A jam protection function malfunction occurs at the front passenger door.) C NG (A jam protection function malfunction occurs at the rear RH door.) D NG (A jam protection function malfunction occurs at the rear LH door.) E
Result:
B
REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Driver Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
C
REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Front Passenger Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
D
REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Rear RH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
E
REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Rear RH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
A
See step 7
- Remove the door window regulator with motor assembly.
- RECHECK PROBLEM SYMPTOMS
- Make sure to reinstall all of the removed parts.
for Front Door: Refer to REASSEMBLY [09/2021 - 11/2022] , or refer to REASSEMBLY [11/2022 - ]
for Rear Door: Refer to REASSEMBLY [09/2021 - 11/2022] , or refer to REASSEMBLY [11/2022 - ]
- Initialize the power window regulator motor assembly. (applicable location)
Refer to INITIALIZATION [09/2021 - ]
- Check whether the jam protection function malfunctions while performing the auto up function.
Refer to OPERATION CHECK [09/2021 - ]
OK
The jam protection function does not malfunction.
Result
Result Proceed to OK A NG (A jam protection function malfunction occurs at the driver door.) B NG (A jam protection function malfunction occurs at the front passenger door.) C NG (A jam protection function malfunction occurs at the rear RH door.) D NG (A jam protection function malfunction occurs at the rear LH door.) E
Result:
A
END (CAUSED BY INCORRECT ASSEMBLY)
Result:
B
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
C
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
D
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
E
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
- Make sure to reinstall all of the removed parts.
- PERFORM VISUAL INSPECTION OF DOOR GLASS SUB-ASSEMBLY
- Remove the door glass sub-assembly.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Check that nothing catches in the glass run in the sliding parts area, and that there is no foreign matter.
OK
Nothing catches, and no foreign matter.
Result
Result Proceed to OK A NG (A jam protection function malfunction occurs at the driver door.) B NG (A jam protection function malfunction occurs at the front passenger door.) C NG (A jam protection function malfunction occurs at the rear RH door.) D NG (A jam protection function malfunction occurs at the rear LH door.) E
Result:
B
CLEAN OR REPLACE FRONT DOOR GLASS SUB-ASSEMBLY (for Driver Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
C
CLEAN OR REPLACE FRONT DOOR GLASS SUB-ASSEMBLY (for Front Passenger Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
D
CLEAN OR REPLACE REAR DOOR GLASS SUB-ASSEMBLY (for Rear RH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
E
CLEAN OR REPLACE REAR DOOR GLASS SUB-ASSEMBLY (for Rear LH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
A
See step 9
- Remove the door glass sub-assembly.
- PERFORM VISUAL INSPECTION OF GLASS RUN AND GLASS RUN FITTING
- Remove the door glass run.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Check that nothing catches the glass sub-assembly in the sliding parts area, and that there is no foreign matter or deformation.
OK
Nothing catches, and no foreign matter or deformation.
- Check that there is no foreign matter or deformation of the installed components of the glass run.
OK
No foreign matter or deformation.
Result
Result Proceed to OK A NG (A jam protection function malfunction occurs at the driver door.) B NG (A jam protection function malfunction occurs at the front passenger door.) C NG (A jam protection function malfunction occurs at the rear RH door.) D NG (A jam protection function malfunction occurs at the rear LH door.) E
Result:
B
CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Driver Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
C
CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Front Passenger Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
D
CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Rear RH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
E
CLEAN OR REPLACE DOOR GLASS RUN OR DOOR GLASS RUN MOUNTING PARTS (for Rear LH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
A
See step 10
- Remove the door glass run.
- RECHECK PROBLEM SYMPTOMS
- Make sure to reinstall all of the removed parts.
for Front Door: Refer to REASSEMBLY [09/2021 - 11/2022] , or refer to REASSEMBLY [11/2022 - ]
for Rear Door: Refer to REASSEMBLY [09/2021 - 11/2022] , or refer to REASSEMBLY [11/2022 - ]
- Initialize the power window regulator motor assembly. (applicable location)
Refer to INITIALIZATION [09/2021 - ]
Result
Proceed to NEXT
Result:
NEXT
END (CAUSED BY INCORRECT ASSEMBLY)
- Make sure to reinstall all of the removed parts.
- PERFORM VISUAL INSPECTION OF DOOR WINDOW REGULATOR SUB-ASSEMBLY
- Remove the door window regulator with motor assembly.
for Front Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
for Rear Door: Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Remove the power window regulator motor assembly.
for Front Door: Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
for Rear Door: Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
- Check that the sliding parts area of the door window regulator sub-assembly is not deformed or distorted.
OK
No deformation or distortion.
Result
Result Proceed to OK (A jam protection function malfunction occurs at the driver door.) A OK (A jam protection function malfunction occurs at the front passenger door.) B OK (A jam protection function malfunction occurs at the rear RH door.) C OK (A jam protection function malfunction occurs at the rear LH door.) D NG (A jam protection function malfunction occurs at the driver door.) E NG (A jam protection function malfunction occurs at the front passenger door.) F NG (A jam protection function malfunction occurs at the rear RH door.) G NG (A jam protection function malfunction occurs at the rear LH door.) H
Result:
A
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
B
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
C
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
D
REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Door)
Refer to REMOVAL [09/2021 - 11/2022] , or refer to REMOVAL [11/2022 - ]
Result:
E
REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Driver Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
F
REPLACE FRONT DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Front Passenger Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
G
REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Rear RH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
Result:
H
REPLACE REAR DOOR WINDOW REGULATOR SUB-ASSEMBLY (for Rear LH Door)
Refer to DISASSEMBLY [09/2021 - 11/2022] , or refer to DISASSEMBLY [11/2022 - ]
- Remove the door window regulator with motor assembly.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.