Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
How To Proceed With Troubleshooting [11/2023 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2021 - ]
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT BATTERY VOLTAGE
- Measure the battery voltage.
Standard Voltage
11 to 14 V
HINT:
If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the battery voltage.
- CHECK CAN COMMUNICATION SYSTEM*
- Using the GTS, check if the CAN communication system is functioning normally.
CAN Bus Check
OK
CAN communication system is functioning normally.
HINT:
- Refer to CAN Bus Check in CAN Communication System.
Refer to DIAGNOSIS SYSTEM [11/2023 - 12/2024] , or refer to DIAGNOSIS SYSTEM [12/2024 - ]
- The ECM is connected to the CAN communication system. Therefore, before starting troubleshooting, make sure to check that there are no malfunctions in the CAN communications system.
Result
Proceed to OK NG - Refer to CAN Bus Check in CAN Communication System.
Result:
NG
GO TO CAN COMMUNICATION SYSTEM
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - 12/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2024 - ]
Result:
OK
See step 5
- Using the GTS, check if the CAN communication system is functioning normally.
- CHECK AND CLEAR DTCS AND FREEZE FRAME DATA*
- Refer to DTC Check/Clear.
Refer to DTC CHECK / CLEAR [11/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 6
- Refer to DTC Check/Clear.
- SELECT CHECK MODE DIAGNOSIS*
- Refer to Check Mode Procedure.
Refer to CHECK MODE PROCEDURE [11/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 7
- Refer to Check Mode Procedure.
- CHECK FOR DTC*
- Proceed to DTC Check/Clear.
Refer to DTC CHECK / CLEAR [11/2023 - ]
Powertrain > Engine > Trouble Codes
Result
Result Proceed to DTCs are not output. A DTCs are output. B
Result:
B
See step 14
Result:
A
See step 8
- Proceed to DTC Check/Clear.
- BASIC INSPECTION
- Refer to Continuously Variable Transaxle Fluid.
Refer to ADJUSTMENT [11/2023 - ]
- Refer to Shift Lever.
Refer to ON-VEHICLE INSPECTION [11/2023 - ]
Result
Proceed to OK NG
Result:
NG
See step 11
Result:
OK
See step 9
- Refer to Continuously Variable Transaxle Fluid.
- PROBLEM SYMPTOMS CONFIRMATION
- Refer to Road Test.
Refer to ROAD TEST [11/2023 - ]
- Refer to Mechanical System Tests.
Refer to MECHANICAL SYSTEM TESTS [11/2023 - ]
- Refer to Hydraulic Test.
Refer to HYDRAULIC TEST [11/2023 - ]
Result
Result Proceed to Symptom does not occur A Symptom occurs B
Result:
B
See step 11
Result:
A
See step 10
- Refer to Road Test.
- SYMPTOM SIMULATION
- Refer to Symptom Simulation.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2021 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 11
- Refer to Symptom Simulation.
- COMPONENT INSPECTION
Result
Proceed to NEXT Result:
NEXT
See step 12
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 13
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END
- DIAGNOSTIC TROUBLE CODE CHART
- Proceed to Diagnostic Trouble Code Chart.
Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 15
- Proceed to Diagnostic Trouble Code Chart.
- CIRCUIT INSPECTION
Result
Proceed to NEXT Result:
NEXT
See step 16
- IDENTIFICATION OF PROBLEM
Result
Proceed to NEXT Result:
NEXT
See step 17
- REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 18
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.