How To Proceed With Troubleshooting [11/2023 - ]: Procedure

2025 Toyota Corolla Cross L, FWDSECTION Procedure
  1. VEHICLE BROUGHT TO WORKSHOP 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  2

  2. CUSTOMER PROBLEM ANALYSIS 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2021 - ]

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  3

  3. INSPECT BATTERY VOLTAGE 
    1. Measure the battery voltage.

      Standard Voltage

      11 to 14 V

      HINT: 

      If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  4

  4. CHECK CAN COMMUNICATION SYSTEM* 
    1. Using the GTS, check if the CAN communication system is functioning normally.

      CAN Bus Check 

      OK

      CAN communication system is functioning normally.

      HINT: 

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    GO TO CAN COMMUNICATION SYSTEM 

    Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2023 - 12/2024] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [12/2024 - ]

    Result: 

    OK 

    See step  5

  5. CHECK AND CLEAR DTCS AND FREEZE FRAME DATA* 
    1. Refer to DTC Check/Clear.

      Refer to DTC CHECK / CLEAR [11/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  6

  6. SELECT CHECK MODE DIAGNOSIS* 
    1. Refer to Check Mode Procedure.

      Refer to CHECK MODE PROCEDURE [11/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  7

  7. CHECK FOR DTC* 
    1. Proceed to DTC Check/Clear.

      Refer to DTC CHECK / CLEAR [11/2023 - ] 

      Powertrain > Engine > Trouble Codes 

      Result

      Result Proceed to
      DTCs are not output. A
      DTCs are output. B

    Result: 

    See step  14

    Result: 

    See step  8

  8. BASIC INSPECTION 
    1. Refer to Continuously Variable Transaxle Fluid.

      Refer to ADJUSTMENT [11/2023 - ]

    2. Refer to Shift Lever.

      Refer to ON-VEHICLE INSPECTION [11/2023 - ]

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    See step  11

    Result: 

    OK 

    See step  9

  9. PROBLEM SYMPTOMS CONFIRMATION 
    1. Refer to Road Test.

      Refer to ROAD TEST [11/2023 - ] 

    2. Refer to Mechanical System Tests.

      Refer to MECHANICAL SYSTEM TESTS [11/2023 - ] 

    3. Refer to Hydraulic Test.

      Refer to HYDRAULIC TEST [11/2023 - ] 

      Result

      Result Proceed to
      Symptom does not occur A
      Symptom occurs B

    Result: 

    See step  11

    Result: 

    See step  10

  10. SYMPTOM SIMULATION 
    1. Refer to Symptom Simulation.

      Refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2021 - ]

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  11

  11. COMPONENT INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  12

  12. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  13

  13. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END 

  14. DIAGNOSTIC TROUBLE CODE CHART 
    1. Proceed to Diagnostic Trouble Code Chart.

      Refer to DIAGNOSTIC TROUBLE CODE CHART [11/2023 - ] 

      Result

      Proceed to
      NEXT

    Result: 

    NEXT 

    See step  15

  15. CIRCUIT INSPECTION 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  16

  16. IDENTIFICATION OF PROBLEM 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  17

  17. REPAIR OR REPLACE 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    See step  18

  18. CONFIRMATION TEST 

    Result

    Proceed to
    NEXT

    Result: 

    NEXT 

    END 

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.