Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSTOYOTA2003MATRIX XRS 2WD L4-1.8L (2ZZ-GE)REPAIR AND DIAGNOSISTECHNICAL SERVICE BULLETINSCUSTOMER INTERESTNAVIGATION SYSTEM - MAP SCREEN IS BLANK
2003 Toyota Matrix XRS 2WD L4-1.8L (2ZZ-GE)
Navigation System - Map Screen Is Blank
2003 Toyota Matrix XRS 2WD L4-1.8L (2ZZ-GE)SECTION Navigation System - Map Screen Is Blank
ELECTRICAL
EL009-03
June 4, 2003
Title:
BLANK MAP SCREEN IN NAVIGATION SYSTEM
Models:
All '03 Models With Navigation System
Introduction
In some cases, when a vehicle arrives at a U.S. or Canadian port, and/or is in new inventory at the dealer, a blank map screen may occur, as shown below, just after turning the ignition switch ON and then touching the "I agree" switch. The only items that can be seen are the touch switches, compass, and the vehicle icon.

This condition is not a system failure. This is due to the system position memory originally identifying a set location near the manufacturing plant in Japan when the vehicle is brand-new. To re-initialize the navigation system memory location, follow the instructions shown.
Applicable Vehicles
^ All 2003 model year Toyota vehicles with Navigation System.

Warranty Information
Repair Procedure

Follow the flow chart shown to fix the blank map screen condition.
EL009-03
June 4, 2003
Title:
BLANK MAP SCREEN IN NAVIGATION SYSTEM
Models:
All '03 Models With Navigation System
Introduction
In some cases, when a vehicle arrives at a U.S. or Canadian port, and/or is in new inventory at the dealer, a blank map screen may occur, as shown below, just after turning the ignition switch ON and then touching the "I agree" switch. The only items that can be seen are the touch switches, compass, and the vehicle icon.
This condition is not a system failure. This is due to the system position memory originally identifying a set location near the manufacturing plant in Japan when the vehicle is brand-new. To re-initialize the navigation system memory location, follow the instructions shown.
Applicable Vehicles
^ All 2003 model year Toyota vehicles with Navigation System.
Warranty Information
Repair Procedure
Follow the flow chart shown to fix the blank map screen condition.
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.