Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
31 00... Information on replacing shock absorbers
Situation:
When a shock absorber is faulty on one side (leaking, noises, etc.), often both shock absorbers on the axle in question are replaced.
Effect:
This is not necessary for technical reasons and causes the manufacturer not to recognize the unnecessarily removed shock absorbers as defective parts.
Unnecessarily high costs for the customer can be avoided by replacing the shock absorber on one side only.
Procedure:
If one shock absorber is damaged, it is only necessary to replace both shock absorbers when the car has driven in excess of 80 000 km.
Exception: On all M-GmbH models, when a limit value is exceeded on one side, it is still necessary always to replace both shock absorbers on the relevant axle.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.