Diagnostic Process Overview

1998 Mercury Sable V6-3.0L DOHC VIN SSECTION Diagnostic Process Overview
NOTE: During diagnosis, if the power supply is interrupted to the Powertrain Control Module (except PCM or vehicle battery disconnect) a PCM and Keep Alive Memory reset will occur. Refer to Powertrain Control Module (PCM) Reset, for additional information.

1. Understand and verify complaint.
2. Perform an audio, visual and manual inspection.
3. Perform normal maintenance as required. Verify production parts, or equivalent, were used for any maintenance.
4. Check for Technical Service Bulletins.
5. Localize the problem to the vehicle subsystem causing the symptom by using the Diagnostic Routines (Diagnosis by Symptom) flowcharts.
6. Isolate the root cause by following the pinpoint test steps in Computers and Control Systems.
7. Repair root cause.
8. Erase Diagnostic Trouble Codes (PCM reset) and reset Keep Alive Memory as instructed.
9. Verify that the vehicle is operating properly and the original complaint is eliminated.


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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.