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HOMESERVICE MANUALSHONDA2011CR-V EX, 2.4 RE4, BZHAREPAIR AND DIAGNOSIS (SINGLE PAGE)ACCESSORIES & EQUIPMENTINFOTAINMENTNAVIGATION SYSTEMSYSTEM DIAGNOSTIC MODEPC CARD FAQS
2011 Honda CR-V EX, 2.4 RE4, BZHA

PC Card FAQs

2011 Honda CR-V EX, 2.4 RE4, BZHASECTION PC Card FAQs
PC CARD FAQS

Question Answer
Where do we buy the flash memory or adaptors, and what do we ask for? You need a PCMCIA type II adaptor and a flash memory chip. You can purchase them at a computer, or office supply store. The card is the same size and shape as the PC card in the HDS. Adaptors that accept multiple flash types are not recommended.
What memory flash chips will work with what adaptors? The flash memory devices that have been tested include Compact Flash (CF), and ATA style (like the card in the HDS). Other card types and flash memory chips may work, but have not been tested.
What capacity card do I need for this function? A memory chip with capacity of 64 MB to 2 GB will work. The two files moved to the PC card during export are less than a Megabyte in size.
Should the dealer have a dedicated PC card for the Export and Import navigation function? Yes, treat the PC card as a dedicated special tool that should be used anytime the owner of an '10 or later vehicle needs their navigation personal files transferred to a new audio-navigation unit.
What device can I use to maintain the PC card, and delete files? Any computer store sells USB style card readers that accept the PC card, and allow you to do file maintenance on your PC card. Most laptops will also accept the PC card.
Can we move the customer's data to different models? No, the files are model specific and will only load into an audio-navigation unit with the same part number.
Can we move the customer's data to the same vehicle with a different software version? The customer's files can only be transferred to a new audio-navigation unit, if the Model and the Program Flash shown on the Version screen are the same. Files cannot be transferred to the different model and different versions.
Will other files on the PC card like images or music files prevent the Export/Import function from working? No, the system simply adds two small files that are recognized by the new audio-navigation unit when doing the import function. However, it the PC card is full, the Export function won't work correctly.
Do I have to delete the files on the PC card after each transfer of the personal data? After the transfer of personal data to the new audio-navigation unit, the files remain on the PC card. Since this is confidential information, we recommend that you delete these files after each use. Please note that each time you export navigation files of the same model and version, the files are overwritten. Overtime the PC card accumulates two files for each version of the Honda navigation equipped models.
What format should be used if the PC card needs reformatting? It is unlikely that the PC card will ever need formatting, however if it does, use the FAT (file allocation table) file system.
I can't enter the navigation diagnostic mode to do the Export/Import function. How can I transfer the personal data? Some internal audio-navigation unit ECU failures may make it impossible to use the Export/Import function.
Why won't the Export or Import functions work? What do I check as part of troubleshooting?
  • The card may not be fully inserted into the slot. Eject the PC card, and inspect for warping or damage to the edge connector. Never use excessive force to insert a PC card. This can damage the pins in the rear of the slot.
  • The PC card may not contain files that are recognized by the new audio-navigation unit. Navigation data can only be transferred between audio-navigation units with the same Model code, and with the same navigation Program flash version.
  • The flash memory chip type may not be accepted by the system. Only Compact Flash, and ATA cards have been tested.
  • The card's PCMCIA adaptor may prevent a known-good PC card from being recognized. Avoid multi-slot type PCMCIA adaptors that accept several different flash memory types.
  • The card may be full and as a result the files are stored, but without any data. Export and import appear to function, but move nothing. Delete unused files from the PC card.
  • There may not be any files on the PC card. If the PC card has a write protection switch, make sure it is turned off before using the Export function.
  • Although flash memory chips are reliable, occasionally they develop bad sectors or other formatting errors that prevents them from accepting files. The PC card should be reformatted using the FAT format.
  • The PC card may have been formatted using the format NTFS. Only the FAT format is accepted by the system.
  • Hard Disc Drive (HDD) cards may not work properly in the system and can overheat or quit functioning, particularly in a hot vehicle. They are not recommended.
  • Before doing the Import function, ensure that the original navigation DVD is loaded into the new audio-navigation unit and working properly.
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