Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Power Train:Automatic Transmission:Control Module:Software (25V239000)
Reference number: 25V239000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
NHTSA RECALL BULLETIN
VEHICLE DESCRIPTION
Model(s): 2025 FORD EXPLORER
Campaign No: 25V239000
Number of Affected Vehicles: 24655
Beginning Date of Manufacture: 2023 DEC
Ending Date of Manufacture: 2024 SEP
SYSTEM
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
DESCRIPTION OF DEFECT
Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.
CONSEQUENCE OF DEFECT
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
CORRECTIVE ACTION
Dealers will update the powertrain control module software, free of charge. Owner notification letters are expected to be mailed May 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
ADDITIONAL INFORMATION
The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.