Pinpoint Test M: DTC U0104:00

2012 Ford Taurus FWD V6-3.5LSECTION Pinpoint Test M: DTC U0104:00



Cruise Control

Pinpoint Test M: DTC U0104:00

Normal Operation

- DTC U0104:00 (Lost Communication With Cruise-Control Module (C-CM))- sets in the PCM if data messages received from the Cruise-Control Module (C-CM) over the High Speed Controller Area Network (HS-CAN) are missing for greater than 5 seconds.

This pinpoint test is intended to diagnose the following:

- PCM

- C-CM (Cruise-Control Module)

PINPOINT TEST M : DTC U0104:00

M1 VERIFY THE CUSTOMER CONCERN

- Ignition ON.

- Verify that there is an observable symptom present.

Is an observable symptom present?

Yes
GO to M2.

No
The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

M2 CHECK FOR LOST COMMUNICATION DTCs

- Ignition ON.

- Clear continuous DTCs from all modules.

- Ignition OFF.

- Ignition ON.

- Wait at least 10 seconds.

- Retrieve all continuous DTCs from all modules.

Is DTC U0104 or DTC U0104:00 set in any module?

Yes
GO to M3.

No
The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

M3 CHECK THE C-CM (Cruise-Control Module) FOR BATTERY VOLTAGE OUT-OF-RANGE DTCs

- Check for recorded C-CM (Cruise-Control Module) DTCs from the self-test.

Is DTC U3003:16 or DTC U3003:17 recorded?

Yes
GO to Pinpoint Test Q (U3003:16) or GO to Pinpoint Test R (U3003:17). Pinpoint Test Q: DTC U3003:16 Pinpoint Test R: DTC U3003:17

No
GO to M4.

M4 CHECK FOR DTC U0104:00 SET IN THE IPC (Instrument Panel Cluster)

- Ignition ON.

- Retrieve the continuous memory DTCs from the Instrument Panel Cluster (IPC).

Is DTC U0104:00 set in the IPC (Instrument Panel Cluster)?

Yes
INSTALL a new C-CM (Cruise-Control Module). REFER to Cruise-Control Module (C-CM) . TEST the system for normal operation.

No
INSTALL a new PCM. CLEAR the DTCs. REPEAT the self-test.

RENDER: 1.0x

NO RELATED

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.