Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSFORD2012FUSION FWD L4-2.5LREPAIR AND DIAGNOSISPOWERTRAIN MANAGEMENTRELAYS AND MODULES - POWERTRAIN MANAGEMENTRELAYS AND MODULES - COMPUTERS AND CONTROL SYSTEMSTECHNICAL SERVICE BULLETINSALL TECHNICAL SERVICE BULLETINSA/T CONTROLS - AWF21 UNIQUE TCM PART, SERVICE INFO.
2012 Ford Fusion FWD L4-2.5L
A/T Controls - AWF21 Unique TCM Part, Service Info.
2012 Ford Fusion FWD L4-2.5LSECTION A/T Controls - AWF21 Unique TCM Part, Service Info.
TSB 12-2-18
02/29/12
AWF21 AISIN 6 SPEED TRANSMISSION BUILT ON
OR BETWEEN 8/22/2011 AND 12/05/2011 - UNIQUE
TCM PART - SERVICE INFORMATION
FORD:
2012 Fusion
LINCOLN:
2012 MKZ
ISSUE
Some 2012 Fusion Sport and MKZ vehicles equipped with an AWF21 Aisin transmission built on or between 8/22/2011 and 12/5/2011 have a unique transmission control module (TCM). This interim TCM will not be supplied for service long term. Use of replacement parts will require a reprogramming of the powertrain control module (PCM)/TCM.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Confirm the TCM engineering part number. The TCM part number may be found by locating the TCM on top of the transmission, between and below the air cleaner housing assembly and vehicle battery. If part number is illegible, the service tool (IDS) may be used to query the TCM assembly number separately.
a. If the TCM part number is:
(1) AE5P-12B565-EA
(2) AE5P-12B565-EB
(3) AE5P-12B565-FA
(4) AE5P-12B565-FB
(5) 9E5P-12B565-MA
(6) 9E5P-12B565-MB
(7) Proceed to Step 2.
b. If the TCM part number is not listed, this procedure does not apply. Refer to Workshop Manual (WSM) for normal diagnostics.
2. If replacing the TCM or transmission use current service part.
3. Program the PCM and TCM to the latest calibration using IDS release 77A.03 and higher. This new calibration is not included in the VCM 2012.1A DVD. Calibration files may also be obtained at the website.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120218A 2012 Fusion And MKZ: 1.0 Hr.
Reprogram The PCM/TCM
And Perform The TCM
Initial Learn.
DEALER CODING
CONDITION
BASIC PART NO. CODE
12B565 04
Disclaimer
02/29/12
AWF21 AISIN 6 SPEED TRANSMISSION BUILT ON
OR BETWEEN 8/22/2011 AND 12/05/2011 - UNIQUE
TCM PART - SERVICE INFORMATION
FORD:
2012 Fusion
LINCOLN:
2012 MKZ
ISSUE
Some 2012 Fusion Sport and MKZ vehicles equipped with an AWF21 Aisin transmission built on or between 8/22/2011 and 12/5/2011 have a unique transmission control module (TCM). This interim TCM will not be supplied for service long term. Use of replacement parts will require a reprogramming of the powertrain control module (PCM)/TCM.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Confirm the TCM engineering part number. The TCM part number may be found by locating the TCM on top of the transmission, between and below the air cleaner housing assembly and vehicle battery. If part number is illegible, the service tool (IDS) may be used to query the TCM assembly number separately.
a. If the TCM part number is:
(1) AE5P-12B565-EA
(2) AE5P-12B565-EB
(3) AE5P-12B565-FA
(4) AE5P-12B565-FB
(5) 9E5P-12B565-MA
(6) 9E5P-12B565-MB
(7) Proceed to Step 2.
b. If the TCM part number is not listed, this procedure does not apply. Refer to Workshop Manual (WSM) for normal diagnostics.
2. If replacing the TCM or transmission use current service part.
3. Program the PCM and TCM to the latest calibration using IDS release 77A.03 and higher. This new calibration is not included in the VCM 2012.1A DVD. Calibration files may also be obtained at the website.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120218A 2012 Fusion And MKZ: 1.0 Hr.
Reprogram The PCM/TCM
And Perform The TCM
Initial Learn.
DEALER CODING
CONDITION
BASIC PART NO. CODE
12B565 04
Disclaimer
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.