Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSFORD2012F 350 2WD SUPER DUTY V8-6.2LREPAIR AND DIAGNOSISPOWERTRAIN MANAGEMENTCOMPUTERS AND CONTROL SYSTEMSRELAYS AND MODULES - COMPUTERS AND CONTROL SYSTEMSENGINE CONTROL MODULETECHNICAL SERVICE BULLETINSCUSTOMER INTERESTA/T CONTROLS - TORQSHIFT6, INTERMITTENT HARSH UPSHIFTS
2012 Ford F 350 2WD Super Duty V8-6.2L
A/T Controls - TORQSHIFT6, Intermittent Harsh Upshifts
2012 Ford F 350 2WD Super Duty V8-6.2LSECTION A/T Controls - TORQSHIFT6, Intermittent Harsh Upshifts
TSB 12-11-7
11/15/12
TOROSHIFT6 TRANSMISSION - INTERMITTENT
HARSH UPSHIFTS OR DOWNSHIFTS -BUILT ON OR
BEFORE 1/9/2012
FORD:
2012 F-Super Duty
ISSUE
Some 2012 F-Super Duty vehicles equipped with a TorqShifl6 (6R140) transmission and built on or before 1/9/2012 may exhibit intermittent harsh upshifts or downshifts.
ACTION
Follow Service Procedure Steps to correct the condition.
SERVICE PROCEDURE
Reprogram the powertrain control module (PCM) and transmission control module (TCM) to the latest calibration using IDS release 81.01 and higher. This new calibration is not included in the IDS 2012.9 DVD. Calibration files may also be obtained at the website.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
121107A 2012 F-Super Duty 6.2L: 0.3 Hr.
Reprogram The PCM
Includes Time To Clear
Codes After Repair (Do
Not Use With Any Other
Labor Operations)
121107A 2012 F-Super Duty 6.7L: 0.6 Hr.
Reprogram The PCM/TCM
Includes Time To Clear
Codes After Repair (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
11/15/12
TOROSHIFT6 TRANSMISSION - INTERMITTENT
HARSH UPSHIFTS OR DOWNSHIFTS -BUILT ON OR
BEFORE 1/9/2012
FORD:
2012 F-Super Duty
ISSUE
Some 2012 F-Super Duty vehicles equipped with a TorqShifl6 (6R140) transmission and built on or before 1/9/2012 may exhibit intermittent harsh upshifts or downshifts.
ACTION
Follow Service Procedure Steps to correct the condition.
SERVICE PROCEDURE
Reprogram the powertrain control module (PCM) and transmission control module (TCM) to the latest calibration using IDS release 81.01 and higher. This new calibration is not included in the IDS 2012.9 DVD. Calibration files may also be obtained at the website.
NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
121107A 2012 F-Super Duty 6.2L: 0.3 Hr.
Reprogram The PCM
Includes Time To Clear
Codes After Repair (Do
Not Use With Any Other
Labor Operations)
121107A 2012 F-Super Duty 6.7L: 0.6 Hr.
Reprogram The PCM/TCM
Includes Time To Clear
Codes After Repair (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04
Disclaimer
RENDER: 1.0x
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.