Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
SYS.OK|MANUAL.DB● LIVE
HOMESERVICE MANUALSFORD2012EXPLORER AWD V6-3.5LREPAIR AND DIAGNOSISWINDOWS AND GLASSTESTING AND INSPECTIONPINPOINT TESTSDIAGNOSTIC ROUTINE F
2012 Ford Explorer AWD V6-3.5L
Diagnostic Routine F
2012 Ford Explorer AWD V6-3.5LSECTION Diagnostic Routine F
Diagnostic Routine F
Diagnostic Overview
The Defrost System Does Not Shut Off Automatically
Refer to Wiring Diagram Set 56 for schematic and connector information Electrical Diagrams.
Normal Operation and Fault Conditions
The HVAC (Heating, Ventilation, and Air Conditioning) module deactivates the rear window defrost relay whenever the ignition is turned OFF, the rear window defrost switch is pressed (while the defrost system is active) or after a 15 minute timer has elapsed. REFER to Rear Window Defrost .
If the defrost system is active with the ignition in the OFF position, the fault could be an inoperative rear window defrost relay (contacts stuck closed) or a short to voltage in the rear window defrost grid voltage circuit.
If the defrost system is active only when the ignition is in the ON position, the fault could be a short to ground in the rear window defrost relay control circuit or a HVAC (Heating, Ventilation, and Air Conditioning) module concern (driver active all the time).
DTC Fault Trigger Conditions
Visual Inspection and Diagnostic Pre-checks
- Visually inspect the rear window defrost relay.
Pinpoint Test
1. CHECK FOR A SHORT TO VOLTAGE IN THE REAR WINDOW DEFROST GRID POWER CIRCUIT
1. Disconnect: Rear Window Defrost Relay.
2. Disconnect: Rear Window Defrost Grid C402A.
3. Ignition ON.
4. Measure:
Is any voltage present?
2. CHECK THE REAR WINDOW DEFROST RELAY CONTROL CIRCUIT FOR A SHORT TO GROUND
NOTICE: The following step uses a test light to simulate normal circuit loads. Use only the test light recommended in the Special Tools table at the beginning. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector.
1. Start the engine.
2. Measure:
Does the test light illuminate?
3. CHECK THE REAR WINDOW DEFROST RELAY CONTROL CIRCUIT FOR A SHORT TO GROUND WITH THE HVAC (Heating, Ventilation, and Air Conditioning) MODULE DISCONNECTED
NOTICE: The following step uses a test light to simulate normal circuit loads. Use only the test light recommended in the Special Tools table at the beginning. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector.
1. Ignition OFF.
2. Disconnect: HVAC (Heating, Ventilation, and Air Conditioning) Module C228A.
3. Ignition ON.
4. Measure:
Does the test light illuminate?
4. CHECK FOR CORRECT HVAC (Heating, Ventilation, and Air Conditioning) MODULE OPERATION
1. Inspect the HVAC (Heating, Ventilation, and Air Conditioning) module connectors.
2. Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins as necessary
- pushed-out-pins - install new pins as necessary
3. Reconnect the HVAC (Heating, Ventilation, and Air Conditioning) module connectors. Make sure they seat and latch correctly.
4. Operate the system and determine if the concern is still present.
Is the concern still present?
RENDER: 1.0x
NO RELATED
Recommended Tools & Savings
Use the Manual With the Right Hardware
Pair factory procedures with proven DIY tools so the instructions are easier to execute.
Affiliate disclosure: We may earn a commission at no extra cost to you.
When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.