General Information: Introduction: Training: Fleets

2025 Chevrolet Suburban LS, 4WDSECTION Fleets

GM Fleet customers with GM Warranty In-Shop agreements are able to participate in service technical training through the Center of Learning/GM Service Technical College (STC).

Assistance for GM fleet registered customers using GM STC training is provided by the Center of Learning help desk at 1-888-748-2687. The help desk is available Monday through Friday, 8:00 am - 9:00 pm Eastern Standard Time, excluding holidays. For GM Access support, contact the GM Access Help Desk at 1-888-337-1010.

Most GM STC course materials have associated charges.

To purchase authentic GM STC Training Materials, contact the GM Training Materials Headquarters at 1-800-393-4831.

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Use the Manual With the Right Hardware

Pair factory procedures with proven DIY tools so the instructions are easier to execute.

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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.