Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Circuit/System Verification
- Verify DTC U2DBC, U2DBD, or U2DBE is not set
- If DTC U2DBE is set
- Replace the component: X98 Battery Charger Coupler & Perform the configuration/reset function:
- Charge Port Temperature Rate Of Charge Too High - Level 2 Reset
- If DTC U2DBC or U2DBD is set & DTC U2DBE = Not set
- Verify a condition does not exist with the component: X98 Battery Charger Coupler
- Melted/missing DC Charging Terminals
- Scorched/burnt plastic or paint on or around A110 Charge Port Housing
- Visible Damage
- If a condition exists - Repair or replace as necessary
- Go to next step: If no condition exists
- If all conditions test normalPerform the scan tool configuration/reset function: Charge Port Temperature Rate Of Charge Too High - Level 2 Reset & Attempt DC Charging
- If only DTC U2DBC is set
- Refer to: Plug-In Charging Malfunction (DC Charging) (K2O/K28) , or Plug-In Charging Malfunction (AC Charging) (K2O/K28) , or Plug-In Charging Malfunction (DC Charging) (K2W) , or Plug-In Charging Malfunction (AC Charging) (K2W)
- Go to next step: If none of the DTCs are set
- Operate the vehicle within the Conditions for Running the DTC. You may also operate the vehicle within the conditions that you observed from the Freeze Frame/Failure Records data.
Verify that no DTCs are set.
- If any of the DTCs are set
Repeat the procedure starting at step 1
- Go to next step: If none of the DTCs are set
- If any of the DTCs are set
- All OK.
If DTCs U2DBC-U2BDE are present the Battery Charger Coupler and Charge Port Housing may have sustained arc flash high voltage terminal damage. Arcing may result on molten metal splattering and arc flash hazards. To avoid the risk of personal injury or death and/or high voltage component damage, never attempt to charge the vehicle when coupler terminal damage is present. Always replace the Battery Charger Coupler whenever high voltage terminal damage is observed before any other repairs are performed.
Attempting to DC Fast Charge with undiagnosed damage to the DC charge port terminals could result in an arc flash or fire
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.