Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
Back Over Prevention:Software (25V082000)
Reference number: 25V082000
BACK OVER PREVENTION:SOFTWARE
NHTSA RECALL BULLETIN
VEHICLE DESCRIPTION
Model(s): 2022 VOLKSWAGEN TIGUAN
2023 VOLKSWAGEN ARTEON
2023 VOLKSWAGEN TIGUAN
2024 AUDI Q3
2024 VOLKSWAGEN TIGUAN
2025 AUDI Q3
Campaign No: 25V082000
Number of Affected Vehicles: 29569
Beginning Date of Manufacture: 1900 JAN
Ending Date of Manufacture: 1900 JAN
SYSTEM
BACK OVER PREVENTION:SOFTWARE
DESCRIPTION OF DEFECT
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
CONSEQUENCE OF DEFECT
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
CORRECTIVE ACTION
Dealers will update the camera control unit software, free of charge. Owner notification letters are expected to be mailed April 11, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
ADDITIONAL INFORMATION
The National Highway Traffic Safety Administration operates Monday through Friday from 8:00 AM to 4:00 PM, Eastern Time. For more information call (800) 424-9393 or (202) 366-0123. For the hearing impaired, call (800) 424-9153.
NO RELATED
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.