Safety Warning
DIY auto repair can cause serious injury, fire, or vehicle damage. These guides are for informational purposes only. Always follow OEM torque specs, wear PPE, and consult a certified mechanic if you are unsure. You are solely responsible for your safety.
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HOMESERVICE MANUALSAUDI2011Q5 QUATTRO (8RB) V6-3.2L (CALB)REPAIR AND DIAGNOSISTRANSMISSION AND DRIVETRAINAUTOMATIC TRANSMISSION/TRANSAXLECONTROL MODULETECHNICAL SERVICE BULLETINSRECALLSCAMPAIGN 37G1 - TCM UPDATE FOR HESITATION/HARSHNESSOVERVIEW
2011 Audi Q5 Quattro (8RB) V6-3.2L (CALB)
Campaign 37G1 - TCM Update For Hesitation/Harshness: Overview
2011 Audi Q5 Quattro (8RB) V6-3.2L (CALB)SECTION Overview
37G1 UPDATE - TCM Software Update (NVLW)
37 12 47
2027798/3
April 16, 2012. Supersedes Technical Service Bulletin Group 37 number 11 - 28 dated November 2, 2011 for reasons listed below.
Affected Vehicles
Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
For the A4, A5, A5 Cabriolet, Audi A8 and Audi Q5 with 8 speed transmissions there may be a hesitation complaint or shift quality concerns that will require a software update to the transmission control unit.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
^ Procedure is valid only for vehicles that show the 37G1 code in the ElsaWeb Campaign/Action Information screen on the day of repair.
^ Vehicle must be within the New Vehicle Limited Warranty.
^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
For select A4, A5, A5 Cabriolet, Audi A8 and Audi Q5 VINs:
Under certain driving conditions there may be a hesitation or a harsh downshift could be felt.
Production Solution
Engine and/or Transmission control unit software improved for certain vehicles.
Warranty
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.
Attachment
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
37 12 47
2027798/3
April 16, 2012. Supersedes Technical Service Bulletin Group 37 number 11 - 28 dated November 2, 2011 for reasons listed below.
Affected Vehicles
Condition
This Update has been proactively released to prevent the following condition from occurring in the vehicle:
For the A4, A5, A5 Cabriolet, Audi A8 and Audi Q5 with 8 speed transmissions there may be a hesitation complaint or shift quality concerns that will require a software update to the transmission control unit.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
^ Procedure is valid only for vehicles that show the 37G1 code in the ElsaWeb Campaign/Action Information screen on the day of repair.
^ Vehicle must be within the New Vehicle Limited Warranty.
^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
Technical Background
For select A4, A5, A5 Cabriolet, Audi A8 and Audi Q5 VINs:
Under certain driving conditions there may be a hesitation or a harsh downshift could be felt.
Production Solution
Engine and/or Transmission control unit software improved for certain vehicles.
Warranty
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.
Attachment
^ TSB 2011732 00 Software Version Management (SVM), operating instructions.
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When to See a Mechanic
Stop DIY work and contact a certified mechanic immediately if any of the following apply:
- • You smell fuel, burning insulation, or see smoke.
- • Brakes feel soft, pull hard to one side, or make grinding noises.
- • The engine overheats, stalls repeatedly, or misfires under load.
- • You are missing required tools, torque specs, or safe lifting equipment.
- • You are not confident in the next step or safety outcome.