A Symptoms - Computer/Integrating Systems

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SYMPTOMS - COMPUTER/INTEGRATING SYSTEMS

IMPORTANT: The following steps must be completed before using the symptom tables.
1. Perform the Diagnostic System Check - Vehicle before using the symptom tables in order to verify that all of the following are true:
- There are no DTCs set.
- The control modules can communicate via the serial data links. Testing and Inspection
2. Review the system operation in order to familiarize yourself with the system functions. Refer to:
- Data Link Communications Description and Operation
- Body Control System Description and Operation
- Retained Accessory Power (RAP) Description and Operation

Visual/Physical Inspection
- Inspect for aftermarket devices which could affect the operation of the systems.
- Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections. Component Tests and General Diagnostics

Symptom List
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:
- Scan Tool Does Not Power Up Scan Tool Does Not Power Up

- Scan Tool Does Not Communicate with Class 2 Device Scan Tool Does Not Communicate with Class 2 Device

- Scan Tool Does Not Communicate with High Speed GMLAN Device Scan Tool Does Not Communicate with High Speed GMLAN Device

- Scan Tool Does Not Communicate with Low Speed GMLAN Device Scan Tool Does Not Communicate with Low Speed GMLAN Device

- Retained Accessory Power (RAP) On After TimeOut Retained Accessory Power (RAP) On After Time-Out

- Retained Accessory Power (RAP) Inoperative Retained Accessory Power (RAP) Inoperative
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When to See a Mechanic

Stop DIY work and contact a certified mechanic immediately if any of the following apply:

  • You smell fuel, burning insulation, or see smoke.
  • Brakes feel soft, pull hard to one side, or make grinding noises.
  • The engine overheats, stalls repeatedly, or misfires under load.
  • You are missing required tools, torque specs, or safe lifting equipment.
  • You are not confident in the next step or safety outcome.